Material Topics/Communication Channels


 Stakeholders’ Topics of Concern and Communication Channels
 
StakeholdersCommunication Channels and FrequencyMaterial Topics of Concern
Investors1.Annual Shareholder Meetings (annually)
2.Responding to Investor Inquiries via Phone Calls and Emails (as needed)
3.Major Announcements Published on the Market Observation Post System and Company Website (as required by regulations)
1.Economic Performance
2.Anti-Corruption
3.Tax
Employees1.Internal Communication Mailbox (as needed)
2.Survey (annually)
3.Labor-Management Meetings (quarterly)
1.Labor-Employer Relations
2.Labor-Management Relations
3.Water and Effluents
4.Occupational Health and Safety
Customers1.Customer Service Mailbox (as needed)
2.Customer Satisfaction Survey (annually)
3.Business Interview (immediately)
4.Project Meeting (as needed)
1.Customer Privacy
2.Waste
3.Water and Effluents
Suppliers1.Contact Email (responded to by a dedicated personnel)
2.On-site Visits (as needed
1.Materials
2.Procurement Practices
3.Supplier Assessment
Government Agencies1.Interaction with the Handling Personnel from Competent Authorities (as needed)
2.Audit Visits to the Factory (as needed)
3.Correspondence (as needed)
4.Market Observation Post System (as required by regulations)
5.Competent Authority Reporting System (monthly)
1.Waste
2.Emissions
3.Water and Effluents
4.Anti-Corruption
Community Residents1.Company Website (as needed)
2.Internship Projects (as needed)
3.Industry-Academia Collaboration Program (as needed)
4.Social Welfare (as needed)
5.Participation in Nearby Community Activities (as needed)
6.Company Public Website (as needed)
1.Local Communities
2.Emissions
3.Water and Effluents